THE THREE BOXES EXPLAINED

The Three-Box Solution serves as a strategic framework that aids organizations in balancing their current operations with future innovation. Comprised of three main components, this framework consists of:

Box 1: Managing the Present – This box focuses on optimizing current operations to maintain efficiency and performance. It involves improving sustainability practices and enhancing customer satisfaction through efficient processes and resource management.

Box 2: Selectively Forgetting the Past – This box encourages organizations to identify and eliminate outdated practices and products that no longer add value. It is crucial for organizations to let go of past successes that might hinder innovation and adaptation to new market demands.

Box 3: Creating the Future – This box emphasizes innovation and the development of new business models and strategies. It encourages organizations to explore new opportunities and invest in future growth by aligning with emerging trends and customer preferences.

By managing these three boxes simultaneously, organizations can ensure operational excellence today while preparing for future success through strategic innovation and sustainable practices.

RATIONALE FOR USING THE THREE-BOX SOLUTION FOR BUILDING NESTED CIRCLES’ SERVICE PORTFOLIO

The Three-Box Solution provides a comprehensive framework for addressing the dual goals of sustainability performance and customer centricity that are central to Nested Circles’ mission. Here’s why this approach is uniquely suited:

  • Holistic Approach to Strategy: The Three-Box Solution enables Nested Circles’ clients to balance current operational excellence with future innovation, ensuring that sustainability and customer centricity are integrated into all aspects of their business. This aligns with the concept of Responsible Customer Culture, which emphasizes mindful, ethical and sustainable choices throughout the product lifecycle.
  • Focus on Continuous Improvement: By managing the present (Box 1), selectively forgetting the past (Box 2), and creating the future (Box 3), Nested Circles’ clients can continuously adapt and improve its services. This dynamic approach supports the ongoing cultivation of a culture that prioritizes responsible practices and customer satisfaction, thereby advancing a circular economy.
  • Strategic Alignment with Business Goals: The framework enables our clients to align their strategic goals with their customers’ aspirations, thereby ensuring that their business objectives are met through responsible practices. This approach is essential for encouraging customers to make ethical and sustainable choices, as emphasized in the course material on Responsible Customer Culture. By doing so, we can promote a culture of responsible consumption.

Fostering Innovation and Resource Efficiency for Sustainable Success

  • Encouragement of Innovation: Box 3 highlights innovation as a critical component in the development of novel business models and strategies that cater to the evolving needs of customers and the pressing sustainability challenges. By placing emphasis on future growth, Nested Circles’ clients are guaranteed to remain at the cutting edge of industry trends and customer expectations, ensuring their continued success.
  • Efficient Resource Management: The Three Box Solution is an effective method for allocating resources, enabling organizations to focus on initiatives that promote sustainability and enhance customer experiences. This approach is in line with the responsible customer culture’s strategic programming aspect, which aims to foster an environment and methodology that encourages responsible behavior. By adhering to this approach, our clients can create a culture of responsibility that benefits both the environment and their customers.
Three-Box Solution Schema

Nested Circles can successfully create an advisory service portfolio by implementing the Three-Box Solution, which allows our clients to meet current operational requirements while also preparing for future obstacles and prospects, resulting in long-lasting success and stability.